Customer Testimonials

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Google Jun 27, 2022

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DealerRater Jun 27, 2022

Thank you for fixing my window!! Hard to believe how much quieter the cabin is now!!

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Google Jun 27, 2022

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DealerRater Jun 24, 2022

The experience I have had with Portage Ford has been good.I have had several questions for the service department and ,Deb, has been very helpful.

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Google Jun 23, 2022

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Google Jun 23, 2022

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Google Jun 23, 2022

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Google Jun 22, 2022

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DealerRater Jun 22, 2022

The service department is always ready to help out in time of need.. the office personnel are easy to deal with.

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DealerRater Jun 22, 2022

The employees are all very courteous and do what they can to make the experience enjoyable

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Google Jun 22, 2022

Mark and Tom in service were a huge help! I would recommend them to anyone looking to have their Ford serviced.

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DealerRater Jun 21, 2022

Trading a 2018 Ram 2500 Hemi for a 2022 Ram 2500 Hemi with added accessories

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DealerRater Jun 21, 2022

Thanks for getting my Chevy Trailblazer in on short notice and getting it back on the road.

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Google Jun 21, 2022

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Google Jun 18, 2022

Sales staff is very friendly.

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Google Jun 18, 2022

This place gave me the best experience I've ever had at a dealer! If you need a good car this is the place to go!

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DealerRater Jun 17, 2022

They did all of the recall work and were able to get me a loaner vehicle as the repairs took two days

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Google Jun 17, 2022

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DealerRater Jun 16, 2022

Portage Ford takes care of all service on our 13 vehicle fleet. Always fast response , and professional.

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DealerRater Jun 16, 2022

Great Service and Sales Team! Friendly and considerate and easy to work with Thank You

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DealerRater Jun 15, 2022

Melissa got me an appointment right away and the service was great start to finish.

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Google Jun 15, 2022

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DealerRater Jun 15, 2022

I thought I was going to be late for my appointment due to the weather and they were willing to accommodate me still and not have to reschedule my appointment.

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Google Jun 11, 2022

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Google Jun 11, 2022

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Google Jun 11, 2022

This was the first time I didn't have oil drips on my garage floor after your oil change in 4 visits. I was pleasantly surprised. It is why I quit going to your service center. I'd told the service people in person about it, that cross members should be wiped off after draining oil to prevent dripping oil in my garage. This was a good experience and am happy with the service.

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DealerRater Jun 10, 2022

Above and beyond. Y expectations in amazing customer service. Each employee I encountered was amazing

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DealerRater Jun 10, 2022

Outstanding customer service from everyone I encountered..three women provided above and beyond expectations in care

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DealerRater Jun 10, 2022

Very friendly and supportive with service and ordering special equipment for my newer vehicle. Fair pricing too.

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DealerRater Jun 10, 2022

Was interested in a new Mavrick and low and behold Portage Ford was able to get me one.After knowing how hard it is to come by one it was very nice to be able to pick the new one up.

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DealerRater Jun 9, 2022

Service dept is helpful and happy to see you . Listen to your needs and keep you informed.

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DealerRater Jun 9, 2022

My son had issues with his gas tank with his 2015 Ford Fusion, we brought in to Portage they diagnosed the issue and were able to fix it in a couple days! We have purchased 3 vehicles from this dealer! All smooth transactions!

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DealerRater Jun 8, 2022

Great customer service! They answered all of our questions and were very patient! Final paperwork process was very smooth and easy!

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DealerRater Jun 8, 2022

good work good people always friendly and always willing to find the answer to my questions

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Google Jun 8, 2022

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Google Jun 7, 2022

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DealerRater Jun 7, 2022

Very helpful, friendly, really knew all the answers to my questions. It was nice and clean

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DealerRater Jun 6, 2022

They listened to what specifically we needed in a vehicle and made the purchase process seamless

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Google Jun 4, 2022

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Google Jun 3, 2022

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DealerRater Jun 2, 2022

I was there for some recall work. They were also able to fit in an oil change which really saved me time.

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Google May 31, 2022

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Google May 30, 2022

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DealerRater May 29, 2022

Our car shopping experience was wonderful with vert friendly staff. We found the truck we wanted

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Google May 27, 2022

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DealerRater May 26, 2022

The people there were friendly and helpful not pushy enjoyed my shopping there. Would recommend them

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Google May 26, 2022

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DealerRater May 26, 2022

Prompt service when customers need it the most. Their service team did a great job of keeping me informed on the progress.

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DealerRater May 26, 2022

Brought in my Pacifica for a check engine light, service was quick. They diagnosed the problem and gave me great options.

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Google May 26, 2022

First time I’ve ever worked with a dealership that has been so on top of everything from the purchase to service. Marybeth checked in with me after having my vehicle for a few days to make sure everything was good and that there weren’t any issues that came up since I had left with the car. Working with service, they were very helpful and on time with getting things done for me. I highly recommend checking these guys out if you are looking for a new or used car purchase.

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Google May 25, 2022

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Google May 24, 2022

I had bought a 15 f150 platinum from portage ford. Got it home an hour away and heard something. The staff told me the following business day to bring it back and they would diagnose it. Ended up being an easy fix. My salesman mark has been outstanding. Down to earth guy. Portage ford does not push anything. They work with you. I will be coming back. Keep it up portage ford!

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DealerRater May 23, 2022

Nice people, experienced, professional and they took their time explaining all the features of my new vehicle. I would certainly buy a vehicle from them again in the future.

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DealerRater May 22, 2022

Very friendly and knowledgeable about inventory. Made the entire trade in and buying process not stressful in any way.

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DealerRater May 20, 2022

The service people have always been very knowledgeable and courteous. We have serviced all our vehicles there for years, as well as purchased new vehicles several times. Never had a bad experience.

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Google May 20, 2022

Marybeth made the entire experience go as smoothly as possible. Very attentive and extremely helpful, knowledgeable and most of all just a great person to work with while purchasing a vehicle. I have to give kuddos to the entire team in making our vehicle purchase as painless as possible. Thank you Marybeth and Thank you Portage Ford.

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DealerRater May 20, 2022

Professional.honest, relatable. Very clean. Warming and welcoming.. no pressure. Would definitely recommend n come back for a excellent experience!!!

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Google May 19, 2022

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DealerRater May 18, 2022

Always very knowledgeable with excellent service. They stand behind their work. ALWAYS making sure you are a satisfied customer.

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DealerRater May 17, 2022

Sales team was excellent and the whole process went extremely well from service to trade details and financing.

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Google May 17, 2022

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DealerRater May 13, 2022

I definitely recommend Portage Ford CDJR! This was the most easiest transaction I have had buying a new vehicle and without any pressure! Knowledgeable, friendly, and professional. Thanks Mark!

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DealerRater May 12, 2022

Best pricing and best service around. Will recommend to anyone I know!! John was great and understood my wants and needs.

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Google May 11, 2022

Dave kept in touch and all worked out great.

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DealerRater May 10, 2022

Great customer service and work was completed in a timely fashion. Will use this business in the future

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DealerRater May 10, 2022

They got us in the same evening with a dead battery! So nice not to have to worry about it starting the next day!

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DealerRater May 10, 2022

This is a second vehie I have purchased with the help of Sawyer. He is great to work with and goes above and beyond.

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DealerRater May 9, 2022

I gave a vague description of what I was looking for, and a price range within my budget, and Jay did a great job finding me multiple different options to explore. I never felt pressured into buying anything, but when I made my final decision I knew I wasn't being swindled into it.

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DealerRater May 9, 2022

My experience at Portage Ford has always been very good. They are timely and knowledgeable. Anytime I take my vehicle in for service, the employees are very nice and helpful.

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DealerRater May 9, 2022

From start to finish, I had the best service from a dealership I’ve ever had in buying a car. And I drove away with a great ride!

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DealerRater May 9, 2022

Very helpful and friendly! Were able to meet our wishes and provide financing and licensing. Made the process simple. Will go there again.

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Google May 9, 2022

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Google May 8, 2022

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DealerRater May 6, 2022

Fast service at a good price. I will always have all my Ford'serviced at Portage Ford.

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DealerRater May 6, 2022

First time here,nice people, the service was timely and the price was fair. Will use this dealership again.

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DealerRater May 6, 2022

They made the whole process easy and were very helpful. My salesman Mark was very helpful and not pushy

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DealerRater May 5, 2022

Excellent service and friendly, Efficient staff. Smooth process from start to finish. Answered all our questions and didn't hide anything.

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DealerRater May 5, 2022

John was wonderful with all the communication and process. We would recommend him for other car deals

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Google May 5, 2022

Mark P in service is the absolute best. He is the only reason I go here for service.

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DealerRater May 4, 2022

I had a positive experience purchasing a vehicle from Portage Ford. There were a few snafus but they were addressed.

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DealerRater May 4, 2022

The service team was friendly , courteous , open and honest with the service appointment. I was please with the end results

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Google May 3, 2022

Very friendly and curtious got me in right away and in short time I was all done 👍

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Google May 3, 2022

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DealerRater May 3, 2022

Great staff! Everything went well with my purchase from start to finish! Mary Beth and John were awesome.

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DealerRater May 3, 2022

Very easy to deal with. Joe my sales person was fantastic at explaining all the details with my car. Overall very pleased

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DealerRater May 3, 2022

Professional & personal! The staff are friendly, courteous and answer questions about the truck. I would recommend this dealership to anyone.

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Google May 2, 2022

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Google May 1, 2022

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DealerRater Apr 30, 2022

It was great to walk in with no hassle and everyone was so easy to work with!

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DealerRater Apr 30, 2022

Very good customer service We are very happy with our new Jeep Compass Thank you

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DealerRater Apr 29, 2022

Professional and courteous staff. Very efficient and completed the work on time. Also provided a review of future maintenance and made recommendations.

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DealerRater Apr 29, 2022

This dealership has got to be the best around everyone works as a team and helped me achieve my goal into my dream vehicle , ensuring my visit from beginning to end was flawless , Marybeth, Sawyer, dale , krischa , John everyone went above and beyond to ensure this whole experience was awesome thank you guys so much for everything and thank you Marybeth for explaining everything to me you were awesome and I definitely will be back if needing a second vehicle, dale thank you so much for helping me out of my equinox john and krischa you two were awesome and ...

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DealerRater Apr 28, 2022

Great group of people to work with. My buying experience was a big A plus!

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DealerRater Apr 28, 2022

It was an easy in and out! Things were complete to my satisfaction. Melissa also informed me of other things that need to be completed, so that will have to be done at a later date! Thanks for a great appointment!

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Google Apr 28, 2022

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Google Apr 27, 2022

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DealerRater Apr 27, 2022

I have always felt that Portage Ford Service Department to be very helpful and doing what I ask them to do for my vehicles. I am a satisfied customer.

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DealerRater Apr 27, 2022

Everyone was very friendly! Will definitely come back to buy another car in the future.

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DealerRater Apr 27, 2022

Every sales person and staff member were a huge help and are very helpful and friendly. They were also very generous on all of the work they did for me to help me with my car because I needed a new one. This dealership is Awesome and absolutely recommend it to everyone! Thank you all very much

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DealerRater Apr 27, 2022

I was a stranded motorist. The repairs were very costly so I decided to buy a new vehicle. They were very considerate to allow my dog and I to stay in the building, no questions asked. Thank you.

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